AI · Cybersecurity · IT services

Processes that flow.
IT that protects.

Bahrflow IT automates business processes, secures your IT and handles everyday technology needs — on-site in Dortmund and remotely throughout Germany.

On-siteDortmund + region
RemoteGermany-wide
ForSMEs & professionals
BAHRFLOW / LIVE PROCESSOrder workflow
Live
01
INPUTRequest detected
02
AI LOGICContent processed
03
REVIEWApproval granted
04
RESULTTask completed
SECURE FLOWControlled
Automated Human-reviewedEnd-to-end
Scroll
AI PROCESS AUTOMATIONCYBERSECURITYIT SERVICESSOFTWARE & WEBDATA RECOVERYAI PROCESS AUTOMATIONCYBERSECURITYIT SERVICESSOFTWARE & WEBDATA RECOVERY
01 — Focus areas

Complexity becomes controlled.

Two disciplines that belong together: intelligent workflows and a security foundation that keeps them dependable.

01 AUTOMATION

AI process automation

Less routine. More impact.

We turn repetitive work into controlled, transparent workflows aligned with your systems, team and approvals.

  • Process analysis and automation roadmap
  • AI assistants for email, documents and knowledge
  • Integrations between existing applications
  • Training, rollout and ongoing support
  • Monitoring and continuous improvement
Request a consultation
02 SECURITY

Cybersecurity

Security that works day to day.

We reduce real-world risks, harden systems and implement understandable safeguards — from Microsoft 365 to incident readiness.

  • Security assessment and system hardening
  • Patching, backups and endpoint security
  • Accounts, permissions and Microsoft 365
  • Network, Wi-Fi and malware protection
  • Incident support, preparedness and training
Request a consultation
The outcome
Less manual workmore focus for your team
Clear workflowsinstead of knowledge silos
Secure operationswithout technology chaos

Services in detail

Available as focused projects or ongoing managed support.

AI

AI & automation

  • Process analysis
  • Email automation
  • Document recognition and processing
  • AI assistants and knowledge systems
  • Automated quotation creation
  • Invoicing and accounting workflows
  • CRM automation
  • Application integrations
  • Chatbots
  • Voice and phone automation
  • Reporting and dashboards
  • Custom automation software
  • Training and rollout
  • Ongoing support
  • Monitoring and optimisation
SEC

Cybersecurity

  • Security assessments
  • System hardening
  • Patch management
  • Backup design and monitoring
  • Virus and malware removal
  • Endpoint security
  • Microsoft 365 security
  • Identity and access management
  • Network and Wi-Fi security
  • Incident preparedness
  • Security incident support
  • Employee awareness training
  • Vulnerability scanning
  • Authorised penetration testing

Vulnerability scans and penetration tests are performed only with written authorisation and within an explicitly agreed scope.

02 — Established IT services

Everything that keeps IT running.

All established services remain available — for businesses, self-employed professionals and private customers.

01

IT consulting & assessment

Independent analysis, purchasing advice and practical planning for your IT.

  • Hardware and software advice
  • Optimising existing systems
  • Network planning and setup
  • Security assessments
02

Maintenance & security

Routine maintenance keeps systems stable, fast and protected before failures occur.

  • Security updates
  • Backup monitoring
  • Antivirus management
  • System cleanup and optimisation
03

Remote support

Many issues can be resolved quickly via TeamViewer after your approval and visibly on your screen.

  • Troubleshooting without travel
  • TeamViewer QuickSupport
  • Software, email and settings
  • 15-minute billing intervals
04

Data recovery & forensics

We assess data loss and choose an appropriate logical or physical recovery path.

  • Deleted files
  • Formatted drives
  • Impact, water and fire damage
  • Specialist lab via Kroll Ontrack
05

Repair & hardware

Vendor-independent repair and upgrades for laptops and desktop PCs.

  • Display, keyboard and power supply
  • SSD and memory upgrades
  • Virus and malware removal
  • Windows and drivers
06

Software & web development

Tailored digital solutions, from modern websites to internal tools.

  • Responsive websites
  • Online shops
  • Scripts and integrations
  • Maintenance and security updates
Data recovery

Kroll Ontrack partner

For physically damaged media, we coordinate professional laboratory assessment and recovery through our partner Kroll Ontrack. Scope and cost are provided transparently after diagnosis.

Download TeamViewer QuickSupport
One point of contact.From a faulty laptop to an automated business process.
Discuss your request
03 — Pricing & packages

Clear starting points. Fairly priced.

Established IT service rates plus focused entry packages for automation and security. Larger projects receive a tailored fixed-price proposal.

AI starter

AI opportunity check

€249one-time
  • 90-minute process session
  • Prioritised automation opportunities
  • Concise written roadmap
  • Credited against a follow-up project
Discuss your request
Automation

Automation sprint

from €1,490scope-based
  • One clearly defined workflow
  • Design and implementation
  • Testing, handover and training
  • Individual fixed-price proposal
Discuss your request
Security

Security baseline check

€349one-time
  • Structured security review
  • Overview of accounts, updates and backups
  • Prioritised action list
  • Results meeting
Discuss your request
IT

Traditional IT services

IT support€95 / hour
Travel within Dortmund€19
Outside city limits€1.50 / km
Diagnosis & assessment€49
Logical data recoveryfrom €199
Physical data recoveryon request

The first support hour is billed in full, then in 15-minute increments. Remote support is billed in 15-minute increments. The diagnosis fee is credited when data recovery is commissioned. Under the German small-business regulation (§ 19 UStG), VAT is not shown.

04 — Process

From friction to flow.

A clear process, visible results and always the smallest useful next step.

01

Understand

We assess your goals, systems, risks and the work that actually happens today.

02

Design

You receive a clear solution, priorities, effort and a realistic next step.

03

Implement

We build, test and introduce the solution in a controlled way.

04

Improve

After launch, we measure impact, remove friction and improve selectively.

Technology is good when work becomes simpler, safer and noticeably better.

05 — Frequently asked questions

What matters before we start.

Another question? We will answer it directly and in plain language.

Ask us directly
01Who does Bahrflow IT work with?

Primarily SMEs and self-employed professionals. Traditional IT support, repairs and data recovery remain available to private customers.

02Do existing systems need to be replaced?

Usually not. We first assess what can be connected, secured or selectively extended.

03How do we start with AI automation?

We begin with one well-defined recurring process, analyse it, define review points and implement a measurable first solution.

04Is on-site and remote support available?

Yes. On-site in Dortmund and the surrounding area, and remotely throughout Germany. Service hours are Monday to Friday, 10:00–18:00.

06 — Contact

Ready for your next flow?

Tell us where work gets stuck, technology slows you down or security is missing. WhatsApp is the fastest way to reach us.

Message us on WhatsApp
WhatsApp+49 152 29449165Emailinfo@itservice-dortmund.com
Service hoursMon–Fri · 10:00–18:00

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